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How to get an Apple App Store refund

If you buy apps for any length of time, the numbers dictate that eventually, you are going to pay for a real stinker. So your thoughts will naturally turn to getting your money back. It is indeed possible to get an Apple App Store refund — in fact, many people say it’s quite easy — but the process is not so obvious and transparent.

Read more: Can’t connect to the App Store on your iPhone?




Can I get a refund from the Apple App Store?

Yes, you can get a refund from the Apple App Store. But there will be rare occasions when it won’t be possible.

  • If you are told when buying an app, that you lose the right to a refund if you start using it within a certain time window, you likely won’t get the money back.
  • If you request a refund for an e-book after a certain amount of time has passed, the request will likely be rejected. The Books app is not a lending library, people. Authors need to eat too.
  • If you ask for a refund months after playing a game, they will likely wonder why it’s taken you months to decide the game is bad enough to ask for your money back.
  • If you have a long history of asking for refunds, they may start to say no.

So, in other words, to maximize your chances of getting an App Store refund:

  • Don’t open the e-book (if that’s what you bought.) That makes the whole “my kid accidentally bought it” story more credible.
  • If it’s an app or game, try and ask for a refund within the first 24—48 hours of buying it. After that, it just starts to look as if you are angling for a free trial.
  • Don’t make a habit of asking for too many refunds. If you start to gain a reputation, it’s hard to shake off. If your child likes to hit Buy buttons, restrict their access to the Buy button.
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How to get an Apple App Store refund

To get an App Store refund, do the following:

Go to You will be asked to log into your iCloud account. On the next page, drop down the menu and select Request a refund. Now click the blue Next button.

On the next page, give a reason for your refund request. If you’d rather not say, select Other.

Finally, you will get a list of your recent transactions. Choose the one you want a refund on, then click the Submit button. Apple supposedly responds to your request within 48 hours.