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Massive Google Cloud outage takes down Spotify, Discord, Snapchat, and more

If some of your favorite sites and services are acting buggy, or are completely inaccessible, you’re not alone. It seems like a massive outage has taken down some of the internet’s biggest services like Spotify, Discord, Snapchat, and even Etsy.

The culprit appears to be Google Cloud, and the service’s status page shows a networking issue is currently causing problems resulting in the 404 errors seen on affected webpages. A peek at DownDetector shows the sprawling impact of the issue, with everything from Pokemon Go to Home Depot having issues. We’ve reached out to some of the affected companies and will update this post as more information becomes available.

Google Cloud Status Dashboard:

Summary: Global: Experiencing Issue with Cloud networking

Description: We are experiencing an issue with Cloud Networking beginning at Tuesday, 2021-11-16 09:53 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2021-11-16 10:40 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may encounter 404 errors when accessing web pages.

Workaround: None at this time.

The tracker shows that many of the services started experiencing issues at the same time, which points to a common provider experiencing issues, rather than something like an ISP disruption or individual sites coincidentally having issues at the same time. Similar to previous outages that came from problems at Fastly or AWS, the reliance of services on other providers can help them offer content at a massive scale, but if there’s a problem then all of them can go down at once.

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